Please send us details of your complaint in writing – by email or post – or fill in our online complaints form. You can (download the Complaints Form from here). You can also call us on our office phones listed on our Contacts page. See below for the information we need.

Information we need

When writing to us about a new complaint, please provide:

  1. Your name, address, and contact details.
  2. The name and address of the individual architect you are complaining about.
  3. Your relationship with the architect (for example client, contractor, or employee).
  4. The specific allegations you are making against the architect;
  5. The documents or other evidence you have to support your complaint (for example, any contract or agreement, relevant correspondence, and so on).